meaningful clothing delivered with love
Orders
Track My Order
You can track your order by logging into your account and visiting the “My Orders” section, where your tracking number will be available to follow your shipment via the carrier’s website.
You’ll also receive tracking updates by email or text, so you can stay informed every step of the way.
Cancelling or Modifying a Placed Order
If you need to change make changes to your order (purchased items, shipping details, etc.), please contact us at customercare@ramababy.com as soon as possible with your order number and the requested change.
We strive to ship your orders out as soon as possible, and if your order has already been shipped, we unfortunately will not be able to make ammendments.
I Received a Damaged or Incorrect Item
your happiness is our utmost priority. If something isn't received the way you expected, please reach out to us at customercare@ramababy.com and we'll work with you to make it right.
Shipping
Free U.S. Shipping
Enjoy free standard shipping on all baby clothing and gifts within the continental United States. No code and no minimum spend required.
Shipping Speed and Courier
Depending on your location, several shipping options are offered with a variety of carriers at checkout to meet your needs - including standard, expedited, and express shipping.
During checkout, you can select your preferred shipping method and view estimated delivery times and costs. All orders include a shipment tracking link.
Shipping to Canada
We’re delighted to serve our Canadian families!
Orders typically arrive within 7–14 business days depending on location and carrier. All duties, taxes, and import fees are calculated and paid at checkout (DDP), so there are no surprise charges at delivery, and the pieces you love arrive quickly, and hassle free.
We always pack your items with care, and you’ll receive tracking details as soon as your order ships.
Returns
30-day Return Policy
For U.S Customers, We gladly accept returns within 30 days of receipt for a full refund or exchange. A flat $3 return fee applies and will be deducted from your refund total.
To be eligible, items must be unused, in their original condition and packaging.
Please note: we are unable to accept returns on gift cards, gift wrapping, toys, socks, or tights.
Start A Return
We’re pleased to offer easy, self-service returns. To submit a return, simply log into your account using the email address or phone number you provided at checkout to print your shipping label. Please note: items shipped to or returned from outside of Rama Baby will not be accepted, compensated, or reimbursed.
Return Rates
If you are returning an item due to damage, defect, or an error on our part, we will cover the return shipping costs. For all other returns, a flat $3 shipping fee will be deducted from your total refund. Please note, items shipped to or returned from outside of Rama Baby will not be accepted, compensated, or reimbursed.
Returns from Canada
For Canada based customers, we accept returns requested within 14 days of delivery.
All return costs are the responsibility of the customer, including shipping fees and any duties or customs charges paid at delivery. These fees are non-refundable. You can view our full return policy for Canadian customers here
If you are a Canadian customer requesting a return, please send us an email at customercare@ramababy.com
Gift Cards + Gift wrap
Gift Cards
We’re delighted to offer digital gift cards in a range of thoughtful denominations.
You can purchase them directly on our website, and they’ll be sent straight to the recipient’s email address you specify at checkout , a perfect gift to share the joy of beautiful newborn, baby and toddler clothing and gear.
Redeem My Gift Card
To redeem your gift card, simply enter the unique code in the “Gift Card” field at checkout. The gift card value will be applied to your order total, and if your purchase exceeds the balance, you can easily pay the remainder with another payment method.
Gift Wrap My Order
We’re pleased to offer premium gift wrap, available for selection at checkout. Each order is beautifully wrapped in luxurious tissue paper and presented in a high-quality keepsake box, perfect for treasuring special moments.
Send beautiful baby clothing, gear, and gifts to friends, family, clients and colleagues, knowing your thoughtful gesture will arrive with elegance and care.
A curation of high end newborn, baby and toddler clothing that connects generations through something tangible and deeply felt
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