Shipping + Returns

beautiful clothing for children, deliered with love and easy returns

Orders

Track My Order

You can track your order by logging into your account and visiting the “My Orders” section, where your tracking number will be available to follow your shipment via the carrier’s website.

You’ll also receive tracking updates by email or text, so you can stay informed every step of the way.

Cancelling or Modifying a Placed Order

If you need to change make changes to your order (purchased items, shipping details, etc.), please contact us at customercare@ramababy.com as soon as possible with your order number and the requested change. 

We strive to ship your orders out as soon as possible, and if your order has already been shipped, we unfortunately will not be able to make amendments. 

I Received a Damaged or Incorrect Item

your happiness is our utmost priority. If something isn't received the way you expected, please reach out to us at customercare@ramababy.com and we'll work with you to make it right. 

Fast & Free Shipping

Free U.S. Shipping

Enjoy free standard shipping on all baby clothing and gifts within the continental United States.

No code and no minimum spend required.

Shipping Speed and Courier

Depending on your location, several shipping options are offered with a variety of carriers at checkout to meet your needs - including standard, expedited, and express shipping.

At checkout, you can select your preferred shipping method and view estimated delivery times and costs. All orders include a shipment tracking link.

Shipping to Canada

We’re delighted to serve our Canadian families! Orders typically arrive within 7–14 business days depending on location and carrier.

All duties, taxes, and import fees are calculated and paid at checkout (DDP), so there are no surprise charges at delivery, and the pieces you love arrive quickly, and hassle free. 

We always pack your items with care, and you’ll receive tracking details as soon as your order ships.

Easy & Flexible Returns

30-day Return Policy

We’re pleased to offer easy, self-service returns. To submit a return, simply log into your account using the email address or phone number you provided at checkout to print your shipping label.

Please note: items shipped to or returned from outside of Rama Baby will not be accepted, compensated, or reimbursed.

Start A Return

We’re pleased to offer easy, self-service returns. To submit a return, simply log into your account using the email address or phone number you provided at checkout to print your shipping label.

Please note: items shipped to or returned from outside of Rama Baby will not be accepted, compensated, or reimbursed.

Return Rates

If you are returning an item due to damage, defect, or an error on our part, we will cover the return shipping costs. 

For all other returns, a flat $3 shipping fee will be deducted from your total refund. Please note, items shipped to or returned from outside of Rama Baby will not be accepted, compensated, or reimbursed.

Returns from Canada

For Canada based customers, we accept returns requested within 14 days of delivery. 

All return costs are the responsibility of the customer, including shipping fees and any duties or customs charges paid at delivery.

These fees are non-refundable. You can view our full return policy for Canadian customers here if you are a Canadian customer requesting a return, please send us an email at customercare@ramababy.com

Gift Cards & Gift Wrap

Gift Cards

We’re delighted to offer digital gift cards in a range of thoughtful denominations for all budgets and occasions.

You can purchase them directly on our website, and they’ll be sent straight to the recipient’s email address you specify at checkout , a perfect gift to share the joy of beautiful newborn, baby and toddler clothing and gear. 

Gift Wrapped Online Orders

Gift wrapping and custom written cards are offered at checkout, so that you can order your gift to be beautifully shipped directly to the lucky recipient of your choice.

Our gift wrapping features a luxury gift box and high quality gift paper, all wrapped in eco-friendly kraft paper. When selecting gift wrap, you also have the option to select a handwritten card to be written in your words.

Redeem My Gift Card

To redeem your gift card, simply enter the unique code in the “Gift Card” field at checkout.

The gift card value will be applied to your order total, and if your purchase exceeds the balance, you can easily pay the remainder with another payment method.

Find your little's new favorite outfit